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App Help
From the app click on the support link to get any questions answered.
Website Help
Click on the comment icon when on the website to get any questions answered about Rever. Or just say hi 🙂

We have several ways to get in contact with us. Choose one below

From the App

From the app click on the more tab then support. This will open an option to ask us a question right from the app.

Also send us an email to support@rever.co

From the Website

On the website click on the chat icon on the bottom right. This will open a popup where you can ask us anything.

Also send us an email to support@rever.co

Help Yourself

If the other options don’t work for you.Take a look at our FAQ’s below or head over to our tips blog where we have written some help articles.

Also send us an email to support@rever.co

Quick Answers

Do you have turn-by-turn directions?

Yes! REVER offers turn-by-turn navigation for planned rides up to 25 waypoints for premium members only. Plan your ride in REVER, then get audio and visual directions on your next motorcycle rides. Check out this tutorial on how to access these.

What is REVER?

REVER is a motorcycle navigation tool to boost your riding experience. With the combination of the app and website, you can discover, plan, & track your rides. Like free swag? Compete in challenges for your chance to win free gear from our great sponsors! Join or create a community with your friends or favorite brands.

How do I find elevation, compass, and speedometer?

REVER can be used as a compass, speedometer, and elevation tool. You can locate this in the Track tab. At the top, swipe over to the left, click the drop-down arrow and then you can swipe through Time, Distance, Speed, and the compass; to find current elevation, tap the GPS coordinate under the heading number (in the middle of the compass) and it will toggle to elevation.  

How do I download offline maps?

Going out of service, but still want to see your maps? Downloading offline maps is a premium feature. Go under the Track tab, click the upper-left selection menu, scroll to the bottom, and select Download Maps. You can zoom to the region you would like to download (TIP: smaller chunks works better). When you have the area you want to download, click download, name the region, and wait for the maps to download. Check out the tutorial

How can I plan with seasonal closures?

When planning a ride, REVER software takes seasonal road closures into consideration. For seasonal closure accuracy, you can set the date of your ride in the details tab of the planning tool. Check out the video or blog explaining seasonal closures.

How do I find Butler Maps?

In the App:

Butler Map recommendations are a premium feature. Go under the Track tab at the bottom center in the app, click the upper left selection menu, scroll down to Butler Maps, enable them, then close out of the menu. If you zoom out a bit, the routes will appear around you. Watch how to display Butler Routes in the app.

On the website:

Butler Map Recommendations are a great benefit to being a premium member: watch how to display Butler Maps

My planning line is straight (as the crow flies), what do I do?

Planning your ride and the route line is not following the road? You have the polyline tool (little drone looking icon) selected. Make sure to switch that over to the waypoint tool on the right toolbar. Click the waypoint tool, second to last icon, and this should make planning much easier. The polyline tool is used if you are planning a ride that may not have a defined road (like a dry lake bed, or undefined mountain trail).

How can I share a ride?

Plan or track an awesome ride that you want to share? Check out this tutorial on how to share a ride: https://www.youtube.com/watch?v=d9UJ2Pq3cGg

How can I find a ride near me?

Discovering new places to ride is one of the great features in the REVER app. You can click the Discover tab at the bottom, click the type of riding you want to do, then select the most appropriate category. Tip: Roads > REVER Rides will have the most routes and we will constantly be adding more content, including, street, ADV, dual-sport and all of the BDR routes.

How do I track a ride?

Tracking a ride is simple! Once you are signed into the REVER app, visit the Track tab and click the orange “Start Tracking” bar at the bottom.

How do you pronounce REVER?

This is a surprisingly common question we did not think would be an issue.

REVER is our way of revving your engine, rev rev to get REVER. It does not have a long e sound like reever.

Where do I find my rides?

App

In the app, click onto the Profile tab on the bottom right. Once there, you should see “Rides.” At the top, you can use the drop down arrow to toggle between Tracked, Planned, and Favorites.

Web

On the web, go to your dashboard, scroll down to find your rides, select planned or tracked. From here, you can share tracked or planned rides and edit planned rides.

How do I change Kilometers to Miles or vice-versa?

In the app, visit the Profile tab. In the upper left, you should see a settings icon. Select the icon and it will open up the settings menu where you can switch it between kilometers and miles.

Can I transfer my REVER rides to a GPS device like Garmin?

Premium members can export REVER rides as GPX files to be uploaded to your GPS device. Check out this tutorial on how to do this.

How can I plan a ride in the app?

For premium members only, in-app planning is available with turn-by-turn directions (for rides with less than 25 waypoints). In the Track tab, just click and hold on the map where you would like to place a waypoint. You can repeat to continue to build your route, then go ride it! Watch the video here.

 

How do I join a challenge?

In the app, check out the Challenges tab. From here, you can view New Challenges or My Challenges (which you have already joined). We have a few different kinds of challenges: mileage-based, POI-based, and combinations of the two.

What can I do in the mobile app?

There are many features in the REVER app! You can track your rides and save them for later. You can also find new rides in the the Discover section. Join a Community and find like-minded motorcycle enthusiasts. You can add your friends, see where they have been riding, and even see where they are in real-time with Friend Tracker. In your profile, you can add your motorcycles to the Garage and riding gear under Gear.

What types of files can I upload and how do I do that?

If you have planned a route in a program like Basecamp or Mapsource, you can easily add that planned route to your Planned Rides in Rever. Our system will accept .gpx or .kml files. Just drag and drop into your profile, or search for a file on your computer using our “upload” button.

I don’t live in the U.S., can I still use REVER?

Absolutely, REVER is a motorcycle navigation app and website that can be used anywhere around the world. The REVER team is constantly adding rides to the Discovery section to help boost your riding experience in all parts of the world, check it out in the app.

What are the REVER premium benefits?

Ready to unlock the next level of REVER? Check out the full list here: https://rever.co/premium/

 

How do I plan a ride on the website?
  • Visit the website: https://a.rever.co/ Sign into your account and then select either “Plan Ride Now” or the white + in the upper right orange box. When the planning tool launches, you can either enter a starting and ending location in the fields in the left toolbar, or you can click on the map to drop waypoints using your mouse along your desired route. If you would like to change your route, you can move waypoints or hover over the line to click and move your route. If you are a premium member, you can enable the Butler Map layers to help amp up your rides. For a full tutorial, check out the Ride Planning tutorial here: https://www.youtube.com/watch?v=7CglVo3Piv8&t=89s

 

How much does REVER premium cost?

For an annual premium subscription, the standard US price is $47.99, that breaks down to just $4.00 a month to amp up your motorcycle-navigation experience. If you opt to upgrade to the monthly subscription, the standard U.S. price is $7.49 per month.

**Prices are given in USD, outside the U.S., prices will be localized for exchange rates.

 

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